Kitchen Exhaust Cleaning Pricing: What to Charge and How to Quote
Stop leaving money on the table. Kitchen exhaust cleaning isn't pressure washing driveways — it's specialized fire prevention work that commands premium pricing. Here's what successful contractors charge and how to quote jobs that stick.
Why Most Contractors Underprice Exhaust Cleaning
Common pricing mistakes that kill profits:
- Treating it like regular cleaning: It's fire safety compliance, not janitorial work
- Competing on price alone: Race to the bottom with unqualified competitors
- Not understanding liability: Insurance claims from grease fires cost millions
- Hourly thinking: Value-based pricing beats time-based pricing
Smart contractors position exhaust cleaning as insurance against catastrophic loss, not a maintenance expense.
Market Rate Analysis by System Type
Small Restaurant Systems (Under 10 Feet of Hood)
Typical setup: Pizza shops, sandwich shops, small cafes
- Market range: $200-400 per cleaning
- Premium positioning: $350-500
- Frequency: Monthly to quarterly
- Annual value: $1,400-6,000 per client
Medium Restaurant Systems (10-20 Feet of Hood)
Typical setup: Full-service restaurants, sports bars, family dining
- Market range: $400-800 per cleaning
- Premium positioning: $700-1,200
- Frequency: Monthly to bi-monthly
- Annual value: $4,200-14,400 per client
Large Restaurant Systems (20+ Feet of Hood)
Typical setup: Chain restaurants, hotels, large kitchens
- Market range: $800-1,500 per cleaning
- Premium positioning: $1,200-2,500
- Frequency: Monthly
- Annual value: $14,400-30,000 per client
Commercial Kitchen Systems (Institutional)
Typical setup: Hospitals, schools, corporate cafeterias
- Market range: $1,500-3,000 per cleaning
- Premium positioning: $2,500-5,000
- Frequency: Monthly to quarterly
- Annual value: $10,000-60,000 per client
Pricing Factors That Justify Premium Rates
System Complexity Multipliers
Base pricing on system difficulty, not just size:
Standard systems (+0%):
- Straight ductwork runs
- Single exhaust fan
- Easy roof access
- Standard grease buildup
Complex systems (+25-50%):
- Multiple direction changes in ductwork
- Multiple exhaust fans
- Difficult roof access
- Heavy grease accumulation
Challenging systems (+50-100%):
- Multi-story ductwork
- Shared exhaust systems
- Rooftop access restrictions
- Extreme grease buildup requiring pre-treatment
Compliance and Documentation Premiums
Charge extra for thorough compliance work:
- NFPA 96 compliance documentation: +$50-150
- Fire marshal inspection prep: +$100-300
- Insurance documentation: +$75-200
- Photo documentation package: +$50-100
Scheduling and Access Premiums
Difficult scheduling deserves premium pricing:
- After-hours cleaning (nights/weekends): +25-50%
- Emergency/rush service: +50-100%
- Holiday scheduling: +50-75%
- Difficult access (high-rise, restricted areas): +25-75%
Value-Based Pricing Psychology
Position Against Risk, Not Cost
Frame pricing around what they're avoiding:
Grease fire costs:
- Average grease fire damage: $50,000-200,000
- Business interruption: $10,000-50,000 per week
- Insurance deductibles: $5,000-25,000
- Legal liability: Potentially unlimited
Compliance violation costs:
- Fire marshal fines: $500-5,000 per violation
- Forced closure: $1,000-10,000 per day
- Insurance policy cancellation: Potentially business-ending
- Legal liability for negligence: $100,000+
ROI Positioning Statement
Use this framework in your quotes:
"This $800 monthly service protects against $200,000+ in potential grease fire damage. That's a 25,000% return on investment if we prevent just one fire."
Quoting Process That Closes Deals
On-Site Assessment (Always Required)
Never quote kitchen exhaust cleaning over the phone:
What to inspect:
- Hood system size: Linear feet, number of hoods
- Ductwork complexity: Turns, length, accessibility
- Fan configuration: Number, type, roof access
- Grease accumulation: Current condition, cleaning frequency
- Access challenges: Roof access, building restrictions
What to document:
- Photos of current system condition
- Measurements of all components
- Notes on access requirements
- Current cleaning schedule and provider
Quote Structure That Sells
Lead with compliance, not cleaning:
"NFPA 96 Fire Safety Compliance Service"
Not: "Kitchen exhaust cleaning"
Break down value components:
- Hood and filter cleaning: $X
- Ductwork degreasing: $X
- Exhaust fan service: $X
- Compliance documentation: $X
- Fire safety inspection: $X
Include service guarantees:
- "Pass fire marshal inspection or we return to fix issues at no charge"
- "Insurance documentation provided within 24 hours"
- "Emergency re-cleaning if system fails inspection"
Pricing Presentation Strategy
Present three options (anchoring):
Basic Service: Meets minimum compliance requirements
Standard Service: Comprehensive cleaning with documentation
Premium Service: Full compliance plus preventive maintenance
Most clients choose the middle option, which should be your target profit margin.
Handling Price Objections
Common Objections and Responses
"That's more than we pay now"
Response: "I understand. What does your current provider include in their service? Do they provide NFPA 96 compliance documentation and guarantee you'll pass fire marshal inspections?"
"We just need basic cleaning"
Response: "I appreciate that, but there's no such thing as 'basic' when it comes to fire safety. Your insurance company and the fire marshal expect full NFPA 96 compliance. Anything less puts your business at risk."
"Can you match [competitor's] price?"
Response: "I can't match their price because I can't match their shortcuts. When you're dealing with fire safety, you want the contractor who does it right, not the one who does it cheap."
When to Walk Away
Red flags that indicate unprofitable clients:
- Price shopping only: No interest in compliance or quality
- Unrealistic expectations: Want premium results at budget prices
- Payment history issues: Slow pay or disputes with previous contractors
- Unsafe working conditions: Not worth the liability risk
Contract Terms That Protect Profits
Payment Terms
- New clients: Payment due upon completion
- Established clients: Net 15 days maximum
- Large contracts: 50% deposit, balance on completion
- Annual contracts: Quarterly payments in advance
Service Guarantees (That Don't Kill Profits)
- Fire marshal inspection guarantee: Return to fix issues, but charge for additional cleaning needed
- Workmanship guarantee: 30 days on cleaning quality, not system performance
- Documentation guarantee: Provide required paperwork, not system performance
Scope Protection Clauses
- Access requirements: Client provides safe roof access
- System condition: Extreme buildup requires pre-treatment at additional cost
- Equipment failures: Repairs needed during cleaning billed separately
- Code violations: Structural issues outside scope of cleaning
Upselling and Cross-Selling Opportunities
Related Services That Add Revenue
Leverage your kitchen access for additional services:
Grease trap cleaning: Natural complement to exhaust cleaning
- Same client base, different schedule
- Adds $200-800 per service
- Monthly or quarterly frequency
Deep fryer maintenance: Oil filtration and cleaning
- Weekly or bi-weekly service
- Adds $100-300 per visit
- High-frequency revenue stream
Kitchen floor degreasing: Slip prevention and sanitation
- Monthly deep cleaning service
- Adds $300-800 per service
- Safety and insurance benefits
Maintenance Contracts
Convert one-time cleanings to recurring revenue:
Monthly service contracts:
- Guaranteed revenue stream
- 10-15% discount for commitment
- Easier scheduling and route planning
Quarterly compliance packages:
- Cleaning plus documentation
- Fire marshal inspection prep
- Insurance compliance reporting
Market Positioning for Premium Pricing
Expertise-Based Differentiation
Position yourself as the fire safety expert:
- NFPA 96 certification: Display credentials prominently
- Fire marshal relationships: Know local inspection requirements
- Insurance industry knowledge: Understand policy requirements
- Equipment expertise: Use professional-grade tools
Risk Mitigation Messaging
Lead with safety, not savings:
- "Fire prevention specialists"
- "NFPA 96 compliance experts"
- "Insurance-approved contractors"
- "Certified kitchen exhaust professionals"
Seasonal Pricing Strategies
Peak Season Premiums (Summer)
Higher demand during fire season:
- June-August: +10-20% premium
- Fire marshal inspection season: +15-25% premium
- Insurance renewal periods: +10-15% premium
Off-Season Incentives (Winter)
Maintain cash flow during slower periods:
- Annual contract discounts: 10-15% for yearly commitments
- Multiple location discounts: 5-10% for chain restaurants
- Referral incentives: Credit for new client referrals
Tracking and Optimizing Your Pricing
Key Metrics to Monitor
- Quote-to-close ratio: Target 60-80% for qualified leads
- Average job value: Track by system type and complexity
- Profit margin per job: After all costs including travel
- Customer lifetime value: Total revenue per client relationship
Price Testing Strategies
- A/B test quote formats: Compliance-focused vs. cleaning-focused
- Test premium positioning: Gradually increase prices for new clients
- Geographic pricing: Adjust for local market conditions
- Service bundling: Test different package combinations
Building Long-Term Pricing Power
Client Education Strategy
Educated clients pay premium prices:
- Share fire safety statistics and case studies
- Explain NFPA 96 requirements in detail
- Provide insurance industry insights
- Document compliance improvements over time
Relationship-Based Pricing
Strong relationships support premium pricing:
- Consistent service quality: Never compromise on standards
- Proactive communication: Alert clients to potential issues
- Emergency availability: Be there when they need you
- Industry expertise: Stay current on regulations and best practices
The Bottom Line on Kitchen Exhaust Pricing
Kitchen exhaust cleaning isn't a commodity service — it's specialized fire prevention work that saves businesses from catastrophic losses. Price it accordingly.
Contractors who compete on price alone end up working harder for less money. Those who position themselves as fire safety experts and compliance specialists build profitable, sustainable businesses.
Find the right prospects, price your services based on value, and never apologize for charging what your expertise is worth.